Really enjoyed reading this book. Picked up a few good points that will help me along the way.
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We have approximately 90 seconds to make a favorable impression when we first meet someone. The key to establishing rapport with strangers is to learn how to become like them. Attitudes set the quality and mood of your thoughts, your voice tone, your spoken words and they govern your facial and body language.
in Business, in 90 Seconds or Less by Nicholas Boothman, 2002 and 2003. ... when you tell someone 'smile'; you might get something, but it won't be real. ... that the most interesting person in the world is the person that makes you feel like.