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Business Process Change: A Business Process Management Guide for Managers and Process Professionals – Paul Harmon

By Paul Harmon (Author)

Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of …



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Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation.

Covers Business Process Management Systems and the integration of process redesign and Six SigmaExplores how different process elements fit together, including the human aspects of process redesignPresents best-practice methodologies that can be applied and tailored to an organization’s specific needsOffers invaluable, detailed case studies demonstrating how these key methods are implemented

Language: english
ISBN 10: 0128158476
ISBN 13: 2834957670
Year: 2019
Pages: 560 / 516
File Type: PDF

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